Membership and meeting fees are not refundable, and paid memberships cannot be cancelled. Duplicate payments, and money debited for a failed payment, are always returned.
Fees are final
Every membership is reviewed and approved by the member's gad before any payment is asked for, and the exact fee is shown in the app before you pay. For this reason, all membership fees and gad meeting fees are non-refundable once paid.
Cancellation
A paid membership cannot be cancelled. It stays active until the end of its one-year term. If you renew early, the days left on your current term are not lost; they are added to the new term.
Payment errors
You will get your money back if:
- you were charged more than once for the same membership or meeting; or
- money was debited from your account but the payment failed and your membership or booking was not confirmed.
After we verify the payment, the refund is sent to the original payment method (the same UPI ID, card or bank account) within 5 to 7 working days. Your bank may take a few more days to show it.
How to claim
Email info@mbanet.org.in or call +91 92845 18892 or +91 88663 75454 (Mon–Sat, 10am–6pm). Include your registered phone number, the date and amount, and the transaction ID from your payment app or bank statement.
Suspension
If a membership is suspended or deactivated for breaking our Terms & Conditions, fees already paid are not refunded.